Dim Mak World Golden Lion Academy: Terms and Conditions of Sales: Books, DVDs, Courses, Seminars or Lessons

We are proud to offer you resources containing top quality specialised information that is very hard-to-find elsewhere.

All Sales Are Final

In order to prevent fraudulent activities and unethical conduct, please note that ALL SALES ARE FINAL. We have a no refund, no returns policy. All purchases are not refundable.

24-hours Cancellation Policy

Once you submit your order, if you wish to cancel the order, please IMMEDIATELY email us so that we do not send your products to your delivery address. If you do not let us know within 24 hours, we will not be able to stop shipment, therefore your order will be considered final. There will be no refunds or exchanges 24 hours after you have made a purchase.

Faulty or Damaged Item

All items are fully checked before shipping. If you receive a faulty item and need to exchange it for the same item, please email us IMMEDIATELY, and no later than three working days of delivery, for instruction and confirmation.

Do not post the item back to us until we confirm details to you. Please note that it can take us 3 to 5 business days to process returns once they arrive at our office. You should expect to receive your replacement product within two weeks of us receiving the damaged or faulty item.

Checklist for returning faulty items

Please make sure that:

1. the item has not been used;
2. the item is returned in its original pristine condition;
3. it has no writing, markings, dirty fingerprints etc. on it;
4. you have confirmation from us to return the item;
5. the item is in its original product packaging.

To prevent fraudulent activities and for your own protection, we recommend that you return the item by registered mail. In other words, please make sure you are given a receipt with full description of the parcel you are sending back to us.

If you choose not to follow these recommendations, you will be responsible for any loss or damage to the product during shipping.

Please do not send us any item without consulting us first. We will not accept any item that is not authorized for return by us.

Customs and Duties

Please note that in some countries international orders can be subject to customs and duties on the full price of the package. If there is such a charge to be paid in your country, it will be your responsibility to pay for these charges.

Insurance

Please note that the Order Form gives you the choice to either insure or not to insure your order. In the event that you choose not to take insurance, we will not accept any risk or liability for loss or damage.

Please also note that insurance is not available to some countries therefore Golden Lion Academy-Dim Mak World do not accept any risk or liability for loss or damage.

I have an item I did not order

If you find an item(s) in your delivery that you did not order, simply contact us by email and we will write back to you with instructions.

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© Copyright Dr Pier Tsui-Po 1990-2012. All Rights Reserved.
Dim Mak World - Golden Lion Academy. Central Telephone: 9796 1066
BERWICK: 29 Intrepid Street, Berwick 3806.
ROWVILLE: 2 Laser Drive, Rowville 3178.
MURRUMBEENA: 98 Murrumbeena Road, Murrumbeena 3163.
Melbourne, Australia.